Medical Records

Chris O’Brien Lifehouse | BPM Case Study


Automating Medical Capture | Chris O’Brien Lifehouse

Chris O’Brien Lifehouse is a Sydney-based not-for-profit cancer hospital serving public and private patients from all over New South Wales, Australia and the world and currently serves in the region of 30,000 patients a year.

Their 19 story state-of-the-art building provides 96 inpatient beds, eight operating suites and procedure rooms as well as 19 intensive care and high dependency beds.

From the beginning Lifehouse has been dedicated to the proposition of treating the whole patient and not just their illness and has built a medical facility which not only provides a revolutionary approach to patient care, but also employs some of the most advanced technology in the world to support its endeavor.


medical RecordsOne key area for any hospital is the processing of huge volumes of paper that are accrued on a daily basis such as pathology, radiology and other lab reports, internal nursing forms, patient data, medical records plus doctor & specialist referrals to name just a few. Capturing and processing information in an accurate and efficient manner is a critical component of the healthcare cycle.

Comptron Software Australia worked with Lifehouse to create several process that drastically reduced processing times and ultimately improving performance across the hospital by making patient records available more readily.

The document capture system automatically imports doctor referrals from via a monitored depository.

All other medical documents are scanned in with Kodak scanners using Kofax VirtualReScan (VRS) technology. This process was designed and implemented to create a vastly superior quality image compared to other scanning methods, This is essential for preserving accuracy when viewing documents at a later time via the organisations in-Vitro and Meditech systems.

The nursing forms, which are typically larger than A4 size, were managed through a Computron developed custom module, which splits the A3 forms providing the best possible readability, when accessed via the organisations medical image repository system.

Computron further integrated the Cerner database used by The Royal Prince Albert. This gave excellent free form recognition results for notoriously hard-to-process unstructured document types by using fuzzy data lookups.


doc-ipadThe solution also required information to be captured from mobile devices such as smartphones and tablets by hospital staff for central storage and future access.

The total solution is designed to meet the 99% availability requirement of Lifehouse, which utilises the Kofax Monitor system combined with a high availability VM infrastructure.

The solution also integrates the Kofax Capture system, Kofax Transformation Modules, Kofax Mobile Capture and the Kofax Front Office Server.



About Chris O’Brien Lifehouse

Chris O'Brien Lifehouse Chris O’Brien Lifehouse is Australia’s first world-class, fully integrated cancer centre and is commitment to treating the whole patient, not just the cancer, and to improving their quality of life which represents an important shift in the delivery of health care in Australia.

Since opening its doors in November 2013, Chris O’Brien Lifehouse has provided all aspects of cancer care for outpatients including chemotherapy, radiation therapy, cancer-related day surgery, specialist clinics for a number of cancer types, education, research, and complementary therapies through the LivingRoom – which is an integrative medicine-centre, allied health and emotional support all in one place.

About Computron Software Australia

Computron Software AustraliaComputron was established in 1978 when it introduced the first version of its Enterprise Financials, an accounting software application suite. It has since grown to be one of Australia’s most innovative business process specialists and solution integrator and counts many of the worlds largest organisations among its customers.

Computron is a Kofax Diamond Partner and specialist in capture and automation solutions for Kofax Diamond Partnermedium, large and enterprise organisations, including the biggest medical automation capture solutions in Australia.

Further Media Information

Computron Software Australia Pty Ltd
Phone: +61-3-9005-4910
Fax: +61-3-9562-8683